Terms and Conditions – Employer / Business

Welcome to Backpacker Hire. These Terms and Conditions govern your access to and use of the Backpacker mobile application and related services provided by Backpacker Hire (“we”, “us”, or “our”).

By registering as an Employer or Business, posting jobs, accommodations, or hangout listings, you agree to comply with these Terms. If you do not agree, you must not use the App.

1. Eligibility

• Be at least 18 years of age or the age of majority in your jurisdiction.
• Be an authorized representative of a valid business or organization operating in Australia.
• Provide accurate, complete, and verifiable information during registration.

We reserve the right to suspend or terminate any Employer account found to contain false or misleading information.

2. Account Registration

• Employers must register using a valid mobile number and complete OTP verification.
• You are responsible for maintaining the confidentiality of your account credentials and activities conducted under your account.
• In case of unauthorized access, notify us immediately at support@abackpackersdream.com.au.

We are not liable for any loss or damage resulting from unauthorized account use due to negligence on your part.

3. Use of the Application

Employers can:

• Post and manage job listings for backpackers.
• Manage accommodation and hangout listings.
• Communicate with backpackers and the admin team.
• Manage subscription plans, profiles, and account settings.

You agree not to:

• Use the App for any illegal, fraudulent, or unethical activities.
• Post misleading, discriminatory, or false job/accommodation information.
• Violate any employment, privacy, or anti-discrimination laws in Australia.
• Attempt to interfere with the App’s functionality or access other users’ data.

4. Job Postings and Backpacker Engagement

• Employers are responsible for the accuracy and authenticity of all job listings.
• All job postings must comply with Australian Fair Work standards, including paying at least the Fair Work Commission's national minimum wage then in effect (see fairwork.gov.au for the current rate).
• Employers must verify backpacker eligibility, work rights, and compliance with visa conditions.
• Any work arrangement, payment, or employment contract made through the App is a direct agreement between the employer and the backpacker.
• Backpacker Hire does not act as a recruitment agency or employer of record and assumes no employment responsibilities or liabilities.

5. Accommodation and Hangout Listings

• Employers or business users posting accommodation or hangout listings must ensure all information is truthful, lawful, and current.
• Listings must comply with local regulations, safety standards, and relevant hospitality or lodging laws.
• Backpacker Hire reserves the right to remove or suspend any listings that violate our content or safety guidelines.

6. Subscription and Payments

• Employers may choose from available plans — Free/Starter, Basic, Growth, Pro, and Head Office.
• Subscription fees are billed in Australian Dollars (AUD) and securely processed.
• All fees are non-refundable.
• Plans may limit the number of job postings or listings allowed.
• We may modify pricing or subscription structures with prior notice.

7. Communication and Chat

• The in-app chat enables employers to communicate with backpackers and admin.
• All communication must remain professional and free from harassment, discrimination, or inappropriate content.
• We reserve the right to monitor conversations for quality, safety, and compliance.

8. Content Ownership and Licensing

• All content, trademarks, and materials on the App are owned by Backpacker Hire or its licensors.
• Employers retain ownership of posted content but grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and promote such content for operational and marketing purposes.
• You must ensure that uploaded content (e.g., logos, images) does not infringe on third-party rights.

9. Data Privacy

We handle all personal and business data per our Privacy Policy, compliant with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

We may collect:

• Business details and contact information
• Job, accommodation, and hangout listings
• Transactional and communication data

We do not sell or share identifiable employer data with unauthorized parties.

10. Termination and Account Deletion

• Employers may delete their account via Settings or by contacting support.
• Accounts inactive for 28 days or more may be automatically deleted.
• We may suspend or terminate accounts that violate these Terms.

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, consequential, or incidental damages from your use of the App.

12. Indemnification

You agree to indemnify and hold harmless Backpacker Hire, its directors, employees, and partners from claims, losses, or damages arising from:

• Your violation of these Terms
• Your job postings, accommodations, or hangout listings
• Any breach of employment, privacy, or consumer laws

13. Modifications to the Terms

We may update these Terms periodically. Any updates will be communicated via in-app notifications or email. Continued use of the App constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of Australia, and disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

15. Contact Information

For queries, support, or legal matters, contact us at:
Email: support@abackpackersdream.com.au